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Supply Terms | Privacy Policy | Website Usage
SUPPLY TERMS
By placing an order you confirm that you
are aged 18 years or over and have capacity to contract with The Craft
Company.
Invitation to Treat
The display of products and prices on
this website is only an invitation to treat. The Craft Company reserves
the right not to accept your order.
Descriptions and Specifications
The Craft Company tries to describe and
illustrate accurately products that it offers, but there may be minor
deviations to these descriptions and illustrations. The Craft Company
also reserve the right to amend specifications without prior notice.
Whilst The Craft Company makes every effort to describe the content and
make up of all products, due to space restrictions, it may not be able
to include all details and it, therefore, strongly recommends that you
read and understand the instructions and labels of each product before
use, taking care to understand risks and warnings.
Ordering
For details of how to order please see
our online shop. All orders are subject to these terms of supply. When
you have submitted your order The Cechoraft Company will send an order
acknowledgement to you via email. The order is then reviewed. If the
order is accepted at this stage there will be a contract between us for
the supply of the products you have ordered (subject to the Carriage
and Delivery clause).
Prices
Although every effort will be made to
maintain prices, fluctuations and the cost of raw material and labour,
increase of postage and other delivery charges, and other circumstances
may necessitate us altering prices without prior notice. You should
always check our website for any such amendments. All prices are
payable by you in Pounds Sterling.
Method of Payment
The Craft Company is entitled to take
payment from you when it receives your order. If The Craft Company is
unable to supply the products a full refund will be given if you have
already paid for the products. The Craft Company reserves the right to
alter the method of payment up to the date of despatch. However,
subject to this, The Craft Company will usually accept payment by:
- cheque on a UK clearing bank in
Sterling; or
- credit and debit card payments
accepted via PayPal or Nochex; or
- credit and debit card payments
processed off line in person or by telephone at The Craft Company
premises.
Carriage and Delivery
Carriage will be charged at the rate
indicated on this website. Where The Craft Company does not give an
indication of the carriage charge at the time you place your order it
will send a quotation to you separately. If the quotation is
unacceptable you may cancel your order within seven days of receipt of
the quotation.
It is your responsibility to ensure
that the import into your country of products The Craft Company
supplies to you does not breach any relevant legislation. You will be
responsible for any import duties and other taxes and payments relating
to such import.
Delivery Dates
While The Craft Company will dispatch
your goods as soon as possible, we cannot guarantee delivery dates.
Should you require items urgently, please call the shop on 01249 708
555.
Subject to the Clause above, any date
specified by The Craft Company for delivery of products is intended to
be an estimate and time for delivery shall not be made of the essence
by release. The Craft Company shall have no liability for late
delivery.
Risk and Title
Risk and ownership of products shall
pass to you on delivery.
Liability
The Craft Company warrants that
(subject to the other provisions of these conditions) upon delivery
products shall be of satisfactory quality and fit for purpose within
the meaning of the Sale of Goods Act 1979.
If any of the products do not conform
with the warranty The Craft Company shall at its option replace such
products (or the defective part) or refund the price of such products.
If The Craft Company complies with
condition ' your right to cancel the Contract ' it shall have no
further liability for a breach of the warranty in respect of such
products.
Nothing in these conditions excludes or
limits the liability of The Craft Company:
- for death or personal injury caused
by The Craft Company's negligence; or
- for any matter which it would be
illegal for The Craft Company to exclude or attempt to exclude its
liability; or
- for fraud or fraudulent
misrepresentation.
Subject to Condition above
- The Craft Company's total liability
in contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise, arising in connection with
the performance or contemplated performance of any contract between us
shall be limited to the contract price of that contract; and
- The Craft Company shall not be
liable to you for any pure economic loss, loss of profit, loss of
business, depletion of goodwill or otherwise, in each case whether
direct, indirect or consequential, or any claims for consequential
compensation whatsoever (howsoever caused) which arise out of or in
connection with any contract between us.
Nothing in these Terms shall affect
your statutory rights as a private individual (consumer).
Your right to cancel the Contract
If you are a consumer (i.e. a private
individual who is not purchasing products from The Craft Company in the
course of a business) you have certain rights to cancel the contract to
purchase products from us and, if you cancel, The Craft Company will
reimburse to you the price you paid. In order to exercise this right
you must notify The Craft Company in writing (including email) no later
than the eighth working day following receipt of the products that you
are cancelling the contract. It is a term of your contract with The
Craft Company that, in the event of such cancellation, you will
promptly return the products to us in an unused condition and you will
be responsible for the cost of such return.
Force Majeure
The Craft Company reserves the right to
defer the date of delivery or to cancel the contract or reduce the
volume of the products ordered by you (without liability to you) if it
is prevented from or delayed in the carrying on of its business due to
circumstances beyond its reasonable control including, without
limitation natural catastrophe, governmental actions, war or national
emergency, acts of terrorism, protests, riot, civil commotion, fire,
explosion, flood, epidemic, lock-outs, strikes or other labour disputes
(whether or not relating to either party'ss workforce), or restraints or
delays affecting carriers or inability or delay in obtaining supplies
of adequate or suitable materials
General
If any provision of any contract
between you and The Craft Company is found by any court, tribunal or
administrative body or competent jurisdiction to be wholly or partly
illegal, invalid, void, voidable, unenforceable or unreasonable it
shall to the extent of such illegality, invalidity, voidness,
voidabilty, unenforceability or unreasonableness be deemed to be
severable and the remaining provisions of the contract and the
remainder of such provision shall continue in full force and effect.
Failure or delay by The Craft Company
in enforcing or partially enforcing any provision of any contract shall
not be construed as a waiver of any of its rights under that contract.
Any waiver by The Craft Company of any
breach of, or any default under, any provision of any contract shall
not be deemed a waiver of any subsequent breach or default and shall in
no way affect the other terms of that contract.
It is not intended that any term of any
contract between you and The Craft Company shall be enforceable by
virtue of the Contracts (Rights of Third Parties) Act 1999 by any
person that is not a party to it.
The formation, existence, construction,
performance, validity and all aspects of any contract between you and
The Craft Company shall be governed by English law and the parties
submit to the jurisdiction of the English courts.
ADDITIONAL EXPORT CONDITIONS
Insurance
Unless specifically requested we will
NOT insure consignments and would remind customers that under these
circumstances it is their complete responsibility to make insurance
arrangements. Where insurance cover is arranged by ourselves such costs
will be charged to the customer. Damages or Shortages Before claiming
on us for damages or shortages, please check the Bill of Lading, and
only claim if this is ŒClaused¹. Claims will only be accepted if
notification is made within ten days of receipt. If Bill of Lading is
clean, please notify local insurers immediately.
Return of Goods
If it should be necessary to return
goods, a request should be made in writing stating the invoice number,
the quantity and description of the goods and the reason for the
proposed return. No shipment should be made until authorisation is
received.
PRIVACY POLICY
How We use your information
If you place an order with The Craft
Company we will need you to provide us with your name, address and
other relevant information. We will use this information to process
orders and if necessary, to contact you about your order. Personal
information provided and any other information relating to you may be
used for any or all of the following purposes:
- market research (but if your
information is used for market research your details will be
anonymised);
- occasionally shared with other
organisations for the prevention of Credit Card fraud;
- to administer any competitions, or
promotions you may enter on this Website;
- to keep you informed by e-mail, post
or telephone of our products if you have opted in to receive this
information;
- as permitted or required by law.
Cookies statement
Cookies are pieces of information
generated by a Web server and stored in the user's computer, ready for
future access.
Cookies are used on this Website to
facilitate your ordering. Please be aware that disabling cookies will
prevent you placing an order via this Website.
We usually send confirmations of
order via e-mail.
A record is kept of your purchases.
Your previous orders may be used to present you with the most relevant
products and to provide you with a better overall user experience.
We will not share your personal
information with third parties for marketing purposes.
Our privacy policy is regularly
reviewed. We reserve the right to change and update it and these
changes will be posted on this Website. Please visit this page from
time to time to ensure you are aware of any changes we have made.
You have the right through existing
Data Protection legislation to request, for a small fee, a copy of
personal data we hold on you. Please write to:
Louisa Hall, The Craft Company, 24
New Road, Chippenham SN15 1HS if you wish to enquire about the data we
hold.
CONDITIONS OF WEBSITE USAGE
THESE CONDITIONS APPLY TO THE ENTIRE
CONTENTS OF THIS WEBSITE AND TO ANY CORRESPONDENCE BY E-MAIL BETWEEN US
AND YOU. PLEASE READ THESE CONDITIONS CAREFULLY BEFORE USING THIS
WEBSITE. USING THIS WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE
CONDITIONS. IF YOU DO NOT ACCEPT THESE CONDITIONS, DO NOT USE THIS
WEBSITE.
INTRODUCTION
This Website is operated by The Craft
Company, 24 New Road, Chippenham, Wiltshire. It is addressed only to
Consumers (i.e. individuals who are not purchasing in the course of a
business).
The Craft Company may update and/or
amend these conditions at any time and you should therefore check this
Website from time to time to make yourself aware of the then current
conditions. Certain provisions of this legal notice may be superseded
by expressly designated legal notices or terms located on particular
pages at this Website. Please see our Supply Terms before ordering
products from us.
INTELLECTUAL PROPERTY
Unless otherwise stated, the
copyright and other intellectual property rights in all material on
this Website (including without limitation photographs and graphical
images) are owned by The Craft Company or its licensors. For the
purposes of this legal notice, any use of extracts from this Website
other than in accordance with paragraph 2.1 above for any purpose is
prohibited. If you breach any of the terms in this legal notice, your
permission to use this Website automatically terminates and you must
immediately destroy any downloaded or printed extracts from this
Website.
You are permitted to print and
download extracts from this Website on the following basis:
- no documents or related graphics
on this Website are modified in any way;
- no graphics on this Website are
used separately from accompanying text;
- The Craft Company's copyright
notice and this permission notice appear in all copies; and
- the material and content are only
downloaded for the purpose of you using this Website to view and/or
order products from The Craft Company and not for any other purpose.
Subject to the Paragraph above no
part of this Website may be reproduced or stored in any other website
or included in any public or private electronic retrieval system or
service without The Craft Company'ss prior written permission.
SERVICE ACCESS
The Craft Company endeavours to
ensure that this Website is normally available 24 hours a day, but it
will have no liability if for any reason this Website is unavailable at
any time or for any period
VISITOR MATERIAL AND CONDUCT
Other than personal data (as defined
by the Data Protection Act 1998), which is covered under the Privacy
Policy, any material you transmit or post to this Website will be
considered non-confidential and non-proprietary. The Craft Company will
have no obligations with respect to such material unless expressly
accepted on this Website. Please read our Privacy Policy for details of
how The Craft Company will use your personal information.
You must not post or transmit to or
from this Website any material:
- that is threatening, defamatory,
obscene, indecent, seditious, offensive, pornographic, abusive, liable
to incite racial hatred, discriminatory, menacing, scandalous,
inflammatory, blasphemous, in breach of confidence, in breach of
privacy or which may cause annoyance or inconvenience;
- for which you have not obtained
all necessary licences and/or consents and/or approvals;
- which constitutes or encourages
conduct that would be considered a criminal offence, give rise to civil
liability, or otherwise be contrary to the law of or infringe the
rights of any third party; or
- which is technically harmful
(including, without limitation, computer viruses, logic bombs, Trojan
horses, worms, harmful components, corrupted data or other malicious
software or harmful data).
You must not misuse this Website
(including, without limitation, by hacking).
LINKS TO AND FROM OTHER WEBSITES
Links to third party websites on this
Website are provided only for your convenience. If you use them, you
leave this Website. The Craft Company does not control these third
party websites and is not responsible for them or their content. The
Craft Company therefore does not endorse or make any representations
about them, or any material found on them, or any results that may be
obtained from using them. If you decide to access any of them, you do
so entirely at your own risk.
DISCLAIMER
The Craft Company endeavours to
ensure that the information on this Website is correct, but it does not
warrant the accuracy and completeness of the material on this Website.
The Craft Company may make changes to
the material on this Website, or to the products and prices described
in it, at any time without notice.
The material on this Website may be
out of date, and The Craft Company makes no commitment to update it.
The material at this Website is
provided “as is” without any conditions, warranties or other terms of
any kind. To the maximum extent permitted by law, The Craft Company
allows access to this Website on the basis that it excludes all
representations, warranties, conditions and other term which but for
this legal notice might have effect in relation to this Website.
LIABILITY
The Craft Company excludes (so far as
is permitted by law) all liability and responsibility for any amount or
kind of loss or damage that may result to you or a third party
(including without limitation, any direct, indirect, punitive or
consequential loss or damages, or any loss of income, profits,
goodwill, data, contracts, use of money, or loss or damages arising
from or connected in any way to business interruption, and whether in
tort (including without limitation negligence) contract or otherwise)
in connection with this Website in any way or in connection with the
use, inability to use or the results of use of this Website, any
websites linked to this Website or the material on such websites,
including but not limited to loss or damage due to viruses that may
affect your access to, use of, or browsing this Website or your
downloading of any material from this Website or any websites linked to
this Website.
If your use of material on this
Website results in the need for servicing, repair or correction of
equipment, software or data, you assume all costs thereof.
Nothing in these conditions shall
exclude or limit The Craft Company'ss liability for (i) death or
personal injury caused by its negligence; (ii) fraud; (iii)
misrepresentation as to a fundamental matter; or (iv) any liability
which cannot be excluded or limited under applicable law.
Noting in these conditions shall
alter your statutory rights as a consumer.
MISCELLANEOUS
If any part of these conditions or
the Supply Terms is held by any competent authority to be invalid or
unenforceable (whether in whole or in part) this shall not affect the
validity of enforceability of the remainder of these conditions and/or
Supply Terms.
No third party shall be entitled to
take the benefit of these conditions or the Contract Terms under the
provisions of the Contracts (Rights of Third Parties) Act 1999.
GOVERNING LAW AND JURISDICTION
These conditions and any contract
with The Craft Company shall be governed by and construed in accordance
with English law. Disputes arising in connection with them or any
contract with The Craft Company shall be subject to the jurisdiction of
the English courts.
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